Project Overview

  • Six teams were assigned OmniSync to design a grant management interface, over a 15 week period, for academic researchers applying to NIH grants.

  • Our value proposition for our target audience was a streamlined grants workflow, and features that facilitated and centralized collaboration, as well as a simplified way to manage the use of reusable assets.

Screenshot of COEUS software

Problem Space

COEUS

  • MIT’s grant management software from the 1990s.

  • Currently most popular option for large research institutions, including Johns Hopkins. Leaves much to be desired and opaque design causes frustrations.

Kuali COEUS

  • Actively working with research institutions to upgrade from original COEUS.

  • Primary threat to OmniSync. Transition in process with Johns Hopkins.

Design Question: How can we improve the existing grants workflow on OmniSync’s TurboSBIR to help academic researchers apply for NIH grants?

OmniSync

  • OmniSync’s SBIR product is not captivating the attention of PIs that want to apply for NIH grants.

  • They need a design that convinces PIs it is worth the time to learn and makes their research team more efficient.

Process

Literature Review | User Interviews | Persona Creation | Usability Testing TurboSBIR |

Low-fidelity Prototype | Usability Testing | Mid-fidelity Prototype

Version history feature

Text editor comment feature

Expanded chat functionality

Outcome

  • Out of the six presentations, OmniSync selected our team’s prototype to improve their product

  • Added version history that allows users to track changes on grant documents

  • Added comment feature on the text editor to increase collaboration and feedback

  • Expanded chat feature to allow for communication across different grants

Reflections and Lessons Learned

  • Conduct a heuristic evaluation on a client’s site to identify usability problems before usability testing

  • Take screenshots or a recording of client’s current interface to track all of the recommendation that are incorporated

  • This project was a great opportunity to develop my prototyping skills using Figma

Team Members & Roles

Owen O’Malley | Kristen Barbour | Leo Buser

  • Literature review I took lead on the organization of how grant management softwares are implemented in research institutions.

  • Each member conducted user interviews, developed a persona, and moderated a usability test on TurboSBIR

  • Built the low-fidelity prototypes collaboratively in Figma, I focused on the chat and message pages

  • Each member moderated a usability test on our low-fidelity prototype

  • Using feedback from the prototype testing we made improvements to our prototype

  • Divided our final presentation into three equal sections

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